Building a thriving business on special requests since the early 50s, this bulk-handling manufacturer understands the importance of meeting customers’ specific needs. The numerous variations offered in their feed truck lines and how they perform determine their future business. With that in mind, they are very focused on how the equipment is built and functions. So, when you are experiencing power take-off failures, it is troublesome. The competitor’s engagement design produced constant pressure on the collar, which caused internal breakdowns. The representative from the PTO manufacturer was unresponsive and offered no support for this problem.
The WPT’s Australian distributor quickly identified the issues of the premature failures, came up with a solution, and provided the support they were lacking. The stocking distributor had the necessary inventory to supply the correct interchangeable PTO on their shelves, leading to a seamless transition. A customized engagement handle was also delivered for the units to suit the application better.
Unfortunately, this company had to go through two other PTO manufacturers before realizing the advantage an experienced WPT Power distributor can bring. If you need a competitive alternative or require any assistance with your engine PTO equipment, please get in touch with your local WPT Power distributor or factory representative.